workshop

Communications


Dynamic Presentation Skills
 

Mastering Your Email and Telephone Etiquette
 

Effective Business Writing
 

Finance & Accounting


Financial Modeling and Forecasting: Advanced Productivity Series Using MS Excel
 

Human Resources


Human Resources for the Non HR Manager
 

Hiring for Success: Behavioral Interviewing Techniques
 

Train-The-Trainer: The Practical Trainer
 

Office Productivity


Advanced MS Excel Capabilities
 

Creating Powerful and Dynamic Websites Using JOOMLA!
 

Effective Mailing List Techniques Using MS Word, Outlook and Excel
 

Sales & Marketing


Customer Service Training: Critical Elements of Customer Service
 

Prospecting For Leads Like a Pro
 

Call Center Training: Sales and Customer Service (Agents)
 
About Us

Welcome Message

We are convinced that the sector of Information Technology and Business Process Out-sourcing (IT/BPO) in its widest interpretation has become one of the drivers of growth for the Philippines.

The sector has grown substantially in recent years, but the full potential of the Philippines as a hub for IT and IT-enabled services has still to be developed. The challenges to be addressed by both government and the private sector in a public private partnership range from effective marketing of the skills available in the country to creating the manpower resource able to catch the available business opportunities in all regions of the world.

training

Welcome to the EITSC Training Hub!

The EITSC firmly supports human capacity building as critical to developing the country's knowledge economy. It provides training courses and seminars for students, graduates, teachers, and IT/BPO professionals in cooperation with leading providers.

training

Philippine IT/BPO Industry

The Philippine IT/BPO industry is composed of shared service facilities and independent companies: large global corporations render back-office operations at competent centers in the Philippines, third party service providers offer support to companies worldwide from the Philippines and independent Philippine companies provide services to local and international clients. With these, companies of all sizes and branches can access the right outsourcing and offshoring mix.

training

Common Quality Language

Establishing long-term, strategic trade partnerships between Europe and the Philippines in the field of IT and IT-enabled services...

News
The Trestle Group is organizing executive breakfast sessions on "Managing Global Sourcing Complexity" in Frankfurt, Germany on 22 September 2010 and in Zuerich, Switzerland on 06 October 2010.

The International Association of Outsourcing Professionals has recently released its global outsourcing rankings for 2010. As an independently judged ranking of the world's best outsourcing service providers and advisors, the Global Outsourcing 100 has become a valuable resource to help companies compare providers and advisors using an objective methodology.

After gaining the highest turn-out in terms of won contracts/ partnerships last year, the Business Processing Association of the Philippines in cooperation with the Commission on Information and Communications Technology will be coming back to Australia this coming May to attend and participate at the "CeBIT Australia 2010" in Sydney.

Downloads
To disseminate relevant knowledge of European quality standards, a courseware on total quality management systems was presented to university professors of management and engineering courses.
The collaboration agreement seals the commitment of the University of Makati, Rainmaker Asia, and the European IT Service Foundation to implement a dualized training program.
Downloads
This is a survey of IT assessments and certifications that Filipinos could take in order to affirm IT skills and competencies as well as map IT careers.